V
主页
如何用英语接听电话 Answering a Telephone Call in English - BEP 21A - Business English Pod
发布人
A2, Business English, Customer Service, Telephone English / January 10, 2016 Welcome back to Business English Pod for today’s lesson on how to start a telephone call in English. On the telephone, you can’t use your smile or body language to communicate feelings or ideas. You’ve only got your voice! So it’s really important that you know what to say and how to say it at each step of the call. This is especially true of the start of the call. Whether you’re the caller or the receiver, you need to cover the basic information right away so you can move on and deal with the matter at hand. So, what are those basic things you need to cover at the start of a call? Well, that’s what we’ll learn about in this lesson. If you’re the receiver, you’re going to have to answer the call with a greeting and something to identify yourself and company. On a very simple level, that might sound like “Good morning. This is Jane at City Contractors.” If you’re the caller, you’re also going to have to identify yourself before you ask to speak to someone. Once you’ve identified yourself, what happens next? Well, as the receiver, next you will want to connect the caller with the right person. But before you do that, or before you take a message if the person is not available, you want to find out why the person is calling. So you’ll ask about the purpose of the call. In today’s dialog, we will learn how the call works from both sides. We’ll hear Claire, who works at a company called Airtronics. She’s answering the call. We’ll also hear Nathan, the caller, who works for Cyclops aircraft. Nathan is calling to talk to someone named George Kline in the contracts department. Listening Questions 1. What are the different parts of Claire’s first statement when she answers the phone? 2. How does Nathan ask to speak to George Kline? 3. How does Claire ask about the purpose of the call?
打开封面
下载高清视频
观看高清视频
视频下载器
向上管理:搞定你的老板 Managing Up 1: Working with your Boss Skills 360 Business English
会议英语:理清会议内容 Meetings: Clarifying What Was Meant - BEP 35 - Business English Pod
【三年级上册 65集全】2024秋季官方 PEP人教新教材三年级上册英语课本动画
出差社交:如何跟老板相处 Business Trip 5: Socializing with your Boss - BEP 302
用英语参与外部会议 External Meetings in English (2) - BEP 301 - Business English Pod
项目管理:每日站会 Project Management 4: Scrum Stand-up Meetings (1) - BEP 313
质量管控:生产制造 Quality Control 1: Manufacturing - BEP 408 - Business English Pod
销售英语:识别需求提供方案 Sales English 3: Matching a Solution to Needs - BEP 287
供应链管理英语 English for Supply Chain Management (2) - BEP 373 - Business English Pod
刷完这150句,你的英语口语就稳了!
用英语表达观点 Expressing Opinions in English - BEP 327 - Business English Pod
头脑风暴会议 Brainstorming Meetings (1) - BEP 270 - Business English Pod
制造业英语常用词汇 English Vocabulary for Manufacturing 2 - VV 48 - Business English Pod
面试英语:应对棘手问题 English Interview Skills 2: Handling Difficult Questions - BEP 290
🎧让你的日常对话英文突飞猛进|聊天英语听力速成|从寒暄到深聊全面覆盖|实用生活英语|最高效的听力训练|English Listening(附中文配音)
面试英语:讲述工作经验 English Interview Skills 1: Talking about Experience - BEP 289
商务英语:让你的观点更清晰 Business English Collocations for Emphasizing (2) - BEP 305
项目管理英语:启动会 English for Project Management 1: Kickoff Meeting (1) - BEP 306
销售英语:了解客户需求 Sales English 2: Understanding Customer Needs - BEP 280
商业英语:讨论公司业绩 English for Discussing Company Performance (2) - BEP 324
制造业英语常用词汇 English Vocabulary for Manufacturing 1 - VV 47 - Business English Pod
商务社交:联络客户 Business Socializing: Checking In with Clients (1) - BEP 317
可再生能源 Renewable Energy - Business English News 40 - Business English Pod
英语交流清晰表达 Communicating Clearly in English (2) - Skills 360 Business English Pod
描述创新的英语惯用语 English Idioms for Describing Innovation (2) - BEP 310
管理英语:化解分歧 Management English: Conflict Resolution (1) BEP 344 Business English
项目管理: 用户测试总结会 Project Management 7: Debriefing User Testing - BEP 322
商业英语:解决问题方案讨论 English for Discussing Solutions to a Problem (1) - BEP 32
销售英语:售后跟踪 Sales English 6: Post-Sales Follow-Up - BEP 299 - Business English Pod
会议英语:提出建议 English for Meetings: Making Suggestions BEP 30 Business English
英语的正式和非正式表达 Levels of Formality in English (1) - Skills 360 Business English Pod
会计英语:税务解读 Accounting English: Discussing Taxes (1) - BEP 355 - Business English
(最全合集)最适合英语人的播客 The Balance Theory Podcast | 自我成长播客 | 听力磨耳朵
商讨合作 Collocations for Discussing a Partnership (1) - BEP 381 - Business English
英语交流清晰表达 Communicating Clearly in English (1) - Skills 360 Business English Pod
描述创新的英语惯用语 English Idioms for Describing Innovation (1) - BEP 309
用英语参与外部会议 External Meetings in English (1) - BEP 300 - Business English Pod
管理英语:化解分歧 Management English: Conflict Resolution (2) BEP 345 Business English
商业英语:解决问题方案讨论 English for Discussing Solutions to a Problem (2) - BEP 32
让你的提案令人信服 Making your Ideas Stick (1) - Skills 360 - Business English Pod